Welcome to Bamin – the store providing quality carved wood products. We are committed to providing reliable shipping services to ensure customers receive their products quickly and safely. Below is detailed information about our shipping policy:
Order Processing Time :
We provide many shipping methods for customers to choose from. This includes regular shipping, expedited shipping or special shipping services (if applicable). Detailed information about shipping methods and accompanying technical requirements will be provided during the ordering process.
Shipping Time and Cost :
Depending on the delivery address, we will provide the following options:
Viet Nam:
- For customers who are too far from our store address.
- We will deliver the goods to you via our courier partner (COD service is available and cash on delivery is available) Express delivery services we use: EMS, Viettel, Giaohangtietkiem, car shipping… Address options and delivery times will vary:
- For addresses in the city center: delivery time is 1-2 days.
- For addresses in towns and cities: delivery time is 2-3 days.
- For addresses in villages, hamlets, hamlets, etc.: delivery time is 2-4 days.
- Shipping via passenger car will usually be received within the same day.
- Shipping from: 237 Dien Bien, TP.Nam Dinh, Nam Dinh 420000, Viet Nam
Shipping Insurance:
- Insuring carved wood products during shipping is extremely important to protect against risks such as damage, loss, or issues during transportation.
- The insurance cost is included in the total shipping fee, providing peace of mind for both the sender and the recipient.
Tracking Number:
To help customers conveniently track the shipping status of their orders, we will automatically provide a tracking number for each order. You will receive the tracking number as soon as the order is dispatched. This tracking number allows you to monitor the progress of the shipment and know the estimated delivery schedule.
Shipping Delays:
Although we strive to ensure timely delivery, unforeseen circumstances may sometimes lead to shipping delays beyond our control. In such cases, we will make efforts to provide information and timely updates on the shipping status, and we appreciate your understanding and patience.
Contact:
If you have any questions or concerns regarding our shipping policy, please feel free to contact us via email at [email protected] or by phone at +84 819 502 951. We are delighted to assist you and address any concerns.
Thank you for trusting and choosing Bamin products!